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FAQ
Will I be charged customs or taxes?
No! We cover all taxes and duties. The price you see is the final price.
Can I return it if it doesn't help my pain?
Absolutely. We want you to be pain-free. If it doesn't work for you, contact us within 15 days for a refund.
How do I use it?
Just place it around your neck, select the mode, and relax for 15 minutes. It turns off automatically.
How can I track my order?
Once your order is shipped (usually within 1-2 business days), you will automatically receive an email with your tracking number.Simply copy that number and visit our "Track Your Order" page found in the main menu. Paste your code there to see live updates on your delivery status.(Please note: It may take 24-48 hours for the carrier to update the tracking information in the system).
Choosing a selection results in a full page refresh.